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Use case · Product teams

Turn noisy customer signal into a ranked roadmap decision.

Product teams do not need another inbox for feedback. They need to know which themes matter now, which customers are attached, and what should move into a spec.

Priority preview
$1.8MARR attached
live preview
1
HubSpot4 expansion notes

Enterprise admins keep asking for role-specific invite controls.

2
Zendesk27 tickets

Provisioning tickets spike before quarterly planning.

3
Gong3 renewal calls

Security review blocked until admin audit trail is clearer.

Evidence
Revenue
Spec ready
The job
  • Decide what should enter the next planning cycle.
  • Compare customer-backed themes without rebuilding a spreadsheet.
  • Show why a priority moved up, moved down, or stayed out.
What changes
  • A ranked list with evidence, ARR exposure, and confidence.
  • Theme pages that show the receipts behind each recommendation.
  • Approved priorities that can become specs without restarting context.
A real moment

From 73 tickets and 14 sales calls to one Monday priority.

A series B SaaS team starts planning with tickets, sales notes, and call snippets already clustered into themes. Coherence ranks the top opportunities by evidence strength, ARR exposure, and urgency. The PM walks into planning with three defensible options instead of another feedback export.

Decision trace
01

Evidence clustered

3 cited sources

02

Priority ranked

$1.8M arr attached

03

Execution ready

Spec ready